AssetX • Assets & Work Orders
AssetX logo

Asset management built around public works crews, not consultants.

AssetX gives your streets, water, wastewater, and facilities teams a single place to manage assets, work orders, inspections, and preventative maintenance — all tied to GIS and resident service requests. No more juggling clipboards, emails, and four different systems.

  • Map every pipe, valve, hydrant, lift station, and facility with real maintenance history.
  • Dispatch work orders to crews with clear priorities, checklists, and photo attachments.
  • Build preventative maintenance programs that your team can actually follow.
  • Feed work history into the GovAI Layer to support planning, forecasting, and capital decisions.
Designed by people who have actually run public works operations. AssetX is shaped by former local government staff who have dealt with callouts at 2 a.m., paper work orders, and GIS that never quite matched reality. We’re building the system we wished we had in streets, collections, and utilities.
What AssetX is

A CMMS built for cities, not factories.

AssetX brings together assets, work orders, inspections, and preventative maintenance in a way that makes sense for city and district operations — where crews are cross-trained, resources are limited, and residents are watching.

Linear & buried infrastructure

See your system the way your field crews understand it.

  • Water distribution and sewer collection lines with GIS geometry.
  • Valves, hydrants, manholes, laterals, and appurtenances as real assets.
  • Condition scores, inspection history, and work order links.
  • Support for CCTV, cleaning, and defect coding from field work.

Work orders & field operations

Give your crews clear, mobile-friendly work — not a maze of screens.

  • Reactive, preventative, and project work order types.
  • Checklists, photos, time, materials, and notes on each job.
  • Routing that respects crew territory and asset criticality.
  • Dashboards that show what’s aging and where you’re getting ahead.

Facilities, plants, and fleet

Bring treatment plants, pump stations, buildings, and equipment into the same view.

  • Facility asset hierarchies for plants, lift stations, and admin buildings.
  • Equipment-level maintenance plans and meter-based triggers.
  • Fleet and small equipment tracking for shared resources.
  • PM templates that can be reused and tuned over time.
Who AssetX serves

From small districts to full public works departments.

AssetX scales from a single-division crew to complex multi-department operations — with the same EntityID and RBAC model used across the OurGov platform.

Public works departments

Give streets, facilities, and stormwater teams a shared system that reflects real-world workflows, not manufacturing plants.

Water & wastewater utilities

Connect pipe, plant, and pump station maintenance with compliance work from Aqualy and emergency planning in Guardian.

Community services & special districts

Support small teams that wear many hats — from parks to sewer to roads — with one app instead of multiple vendors.

Regional programs & JPAs

Offer a common platform for multiple agencies while preserving each agency’s own EntityID-scoped data and permissions.

How AssetX fits into OurGov

AssetX is the operational backbone — GovAI turns it into foresight.

AssetX shares the same EntityID structure, RBAC security, GIS ingestion, and GovAI Layer as the rest of the OurGov apps, so field work isn’t trapped in another silo — it drives real planning and better resident service.

Platform integration

Where work orders connect to residents, compliance, and emergencies.

  • Turn resident service requests and 311-style tickets into AssetX work orders with OurGov’s resident app and PeoplePoint.
  • Receive compliance-driven work (repairs, site visits) directly from Aqualy so nothing falls through the cracks.
  • Expose critical assets and open work to Guardian for emergency operations, mutual aid, and incident response.
  • Keep SOPs, checklists, and safety procedures in KnowGov, but surface them where crews actually work.
  • Optionally sync labor hours to Civicly, aligning timecards with real work history.
GovAI Layer & analytics

GovAI-ready by default — helping you get ahead of breaks and failures.

  • Verified asset and work order data flows into the GovAI Layer as normalized, EntityID-scoped records.
  • Run predictive models to identify likely failures, high-risk segments, and under-maintained asset classes.
  • Support capital planning with real maintenance cost, response time, and risk metrics.
  • Benchmark workloads and service levels across participating agencies without exposing individual resident data.
  • Keep everything audit logged, with access controlled through OurGov’s shared RBAC model.
Pricing overview

Scale by assets and crew size — not by buzzwords.

AssetX pricing is structured so small districts aren’t priced out, and larger agencies can bring all divisions into one system without surprise add-ons.

How AssetX is typically priced

  • Base subscription per agency or EntityID for core AssetX features and support.
  • Asset or crew-based tiers that reflect your real footprint — number of active assets and field crews.
  • Multi-app savings when AssetX is deployed alongside Aqualy, PeoplePoint, or Guardian.
  • No migration fees when AssetX is part of a broader OurGov platform rollout.
  • Procurement-friendly terms with clear SLAs, uptime targets, and public-sector contract language.

We’ll map pricing to your real asset inventory and team size instead of forcing “enterprise” bundles that don’t match how public works is funded.

Talk to us about AssetX pricing